Sales Improvement Case Studies
In the real world, promise is only as good as performance. Selling Up™ programs
have helped
companies
like
yours increase their sales productivity and revenue.
Take a moment to review these
examples.
Strategic Sales Plan
Challenge
A food ingredient manufacturer entered a significant growth phase without a formal
sales methodology
or
sales management structure. Senior sales executives lacked
strategic training. Our client asked
Selling Up™
to develop a strategic plan for the
sales organization.
Solution
We worked with the senior executive to assess the current situation. We then helped
him develop a
strategic
sales plan for the organization, including a strategic objective
calling for the sales executive to
lead a better
alignment between marketing and sales.
Leveraging the sales team's existing strengths, a
company-specific, "framework
selling process"
was installed. The senior executive formalized sales
management activities and specified
reinforcement guidelines and timelines.
Results
- The new strategic approach provided the CEO with the confidence to expand the company's penetration into new product and geographical markets.
- Dependence on two major accounts was reduced, and sales increased 22% in the next fiscal year.
Strategic Sales Plan
Negotiating Agreements
Challenge
A software development company faced extended sales cycles due to delays in negotiating
contractual
terms
and conditions with customers. Our client asked Selling Up™ to upgrade
the negotiation skills of
the selling
team and implement tactics for shortening the sales cycle.
Solution
We assessed the team's capabilities and evaluated management's ability to provide
continuous coaching
and reinforcement. To accommodate a large, geographically diverse
sales team, we installed an eLearning
negotiation training program accessible to all sales
reps and managers. We also trained the company's
trainers to provide
follow-on
workshops providing sales reps and managers with advanced skills for
managing their
customer negotiations. Best practices were communicated to the sales team, support
teams
and senior management via
a monthly newsletter.
Results
- Reassessment of the sales team's performance revealed a new, upfront approach to contract negotiations that
advantageously involved customer and supplier team
members early in the sales
process.
- Sales cycles were shortened.
- Overall customer satisfaction with the sales process and with product implementation improved dramatically.
- The client completed several negotiations before targeted due dates with no decrease in product or service margins.
Assertive Negotiating
Improve Sales Performance |